Business Information
Leave blank if not applicable.
Website/Service Type
Liability & Disclaimers
Additional Clauses
How to Use This Tool
  1. Enter your business details - Provide your company name, website URL, and contact information.
  2. Select your service type - Choose what type of website or service you operate.
  3. Configure features - Select the features your website includes (accounts, payments, etc.).
  4. Set liability options - Choose your disclaimer and liability preferences.
  5. Generate your terms - Click the generate button to create your customised terms.
  6. Review with a solicitor - Have your terms reviewed before publishing to ensure full compliance.
Frequently Asked Questions

While not legally required in most cases, having terms and conditions is strongly recommended. They protect your business by setting out the rules for using your website, limiting your liability, and establishing the legal relationship between you and your users. For e-commerce sites, certain terms are required by law under the Consumer Rights Act 2015.

Key elements include: introduction and acceptance of terms, description of services, user obligations and prohibited conduct, intellectual property rights, limitation of liability, disclaimers, termination clauses, governing law (usually England and Wales), and dispute resolution procedures.

The Consumer Rights Act 2015 is UK legislation that sets out consumer rights when buying goods, services, or digital content. It requires businesses to provide clear information about products and services, and gives consumers rights to refunds, repairs, or replacements for faulty goods.

Under UK law, contract terms that create a significant imbalance between the parties' rights to the detriment of the consumer may be considered unfair and unenforceable. The Competition and Markets Authority (CMA) and courts can challenge terms that are not transparent or are one-sided.

Yes, consumer protection laws like the Consumer Rights Act 2015 only apply to business-to-consumer (B2C) transactions. Business-to-business (B2B) contracts have more flexibility, but terms must still be reasonable. This generator allows you to specify your audience type.

This tool generates a template based on common UK legal requirements. While it covers standard provisions, every business is different. We strongly recommend having your terms reviewed by a qualified solicitor to ensure they meet your specific needs and are fully enforceable.
UK Legal Framework
Key Legislation
  • Consumer Rights Act 2015 - Consumer protection for goods, services, digital content
  • Consumer Contracts Regulations 2013 - Online selling requirements
  • Electronic Commerce Regulations 2002 - E-commerce requirements
  • Unfair Contract Terms Act 1977 - Limits on exclusion clauses
Key Requirements
  • Clear and understandable language
  • Fair and balanced terms
  • Proper cancellation rights
  • Transparent pricing
  • Complaint handling procedures
Consumer Rights

Under UK law, consumers have important rights that cannot be excluded:

  • 14-day cooling off - For online/distance sales
  • 30-day refund right - For faulty goods
  • 6-year guarantee - To claim for faulty goods
  • Clear information - About the business and products
  • Protection from unfair terms - Unbalanced clauses may be void